← Back to Blog
📱 Mobile Security · Elder Tech · India

Our Parents Deserve Safe Phones Too, Don't They?

A real conversation about why mobile security for India's elderly isn't a luxury — it's overdue.

👨‍💻
By Team Iyaan  ·  February 2026  ·  6 min read
📱
115M+
Smartphone users aged 50+ in India
🚨
₹1,750 Cr
Lost to cyber fraud by senior citizens (2023)
📲
77%
Of Indian elders use WhatsApp daily
😰
3 in 5
Have clicked a suspicious link at least once

Okay, let's be honest for a second.

Most of us handed our parents a smartphone at some point — maybe during COVID, maybe when they moved to another city — and just... left them to figure it out. We showed them how to video call. Maybe WhatsApp. And then we moved on thinking "they'll learn."

But here's the thing nobody talks about: the same phones we take for granted are honestly a bit of a minefield for someone who didn't grow up with this stuff. And it's getting worse, not better.

"My father-in-law transferred ₹40,000 to a stranger who called claiming to be from his bank. He thought he was being helpful. He still feels ashamed about it."

This isn't a rare story anymore. It's happening in every Indian household, in every city and every village. And the sad part? The apps and the phones we build rarely think about these people at all.

— this is the stuff we talk about internally at Iyaan. We're a tech company but we have parents too, yaar.

Elderly Indian man using phone with family nearby

So What's Actually Going Wrong?

It's not that older people aren't smart. They absolutely are. The problem is that most apps are designed by 25-year-olds for 25-year-olds. The font is tiny. The menus are buried. The permissions screen is pure gibberish. And when something goes wrong — and it does — there's no one there to help.

What We See vs. What Should Exist

The Problem Today

  • Tiny fonts, confusing icons
  • Fake OTP calls & UPI scams
  • No help when something goes wrong
  • Data shared without clear consent
  • Apps crash, no explanation why
  • Multiple passwords no one can remember

What Good Tech Looks Like

  • Large text, clear visuals
  • Built-in fraud detection alerts
  • One-tap emergency family contact
  • Clear data permissions in plain Hindi/English
  • Stable, tested builds that actually work
  • Biometric login — no passwords needed
Real talk: we built a prototype for a health reminder app and tested it with a 68-year-old uncle in Ludhiana. He couldn't find the back button. We changed the whole navigation the next day. That's the kind of feedback no survey gives you.

How Iyaan Builds Apps That Actually Work for Real People

🔐

End-to-End Encryption

Every app we build locks your data tight. Even we can't see it. Your parents' health info stays private — period.

👆

Fingerprint Login

No more forgetting passwords. One touch and you're in. Simple, secure, and works even with arthritic fingers.

🚨

Scam Alert System

When a suspicious call or link shows up, the app warns you before anything happens. Like a digital watchman.

👨‍👩‍👧

Family Dashboard

Families can monitor app activity and get notified of unusual logins — without invading privacy.

🗣️

Voice Commands

Talk to the app in Hindi, Punjabi, or English. No typing, no scrolling — just say what you need.

📞

One-Tap SOS

One big button. Press it and your family gets a call, message, and your GPS location. Instantly.

Where India's Elderly Struggle Most With Technology

Based on our user research across Punjab, Delhi, Mumbai & Bangalore (2024)

🔑 Forgetting passwords / PINs82%
📩 Receiving & clicking suspicious links73%
📲 Accidentally sharing OTPs67%
😵 Confused by app permissions89%
📱 Can't find help when app breaks91%

Here's What We Actually Do at Iyaan

We build mobile and web apps. Yes, that's the simple version. But what makes us a bit different — at least we'd like to think so — is that we don't just think about the code. We think about the person who will use it.

🏗️
Architecture

Security Built In from Day One

We don't add security at the end like an afterthought. Every app starts with secure architecture — encrypted databases, protected APIs, strict access control. We follow OWASP standards and test for vulnerabilities before any launch.

🎨
UX Design

Designed for Humans, Not Designers

Bigger buttons. Clearer text. Fewer steps. We test with actual elderly users and watch where they get confused. Then we fix it. It's not glamorous work but it's the most important work.

🛡️
Data Safety

Your Data Stays Yours

We implement immutable audit logs, auto-backups, and role-based access so only the right people see the right information. And we tell you in plain language what data is collected and why — no 47-page terms and conditions.

🤝
Support

We Don't Disappear After Launch

A lot of vendors deliver the project and vanish. We stay. We patch, we update, we answer the phone. If your elderly user is stuck at 9pm on a Sunday, someone at Iyaan can help.

Developer working on mobile app interface

Real Apps We Can Build for You

Organisations, healthcare providers, NGOs, families — here's what's possible.

💊

Medicine Reminder App

Loud reminders, big icons, one-tap confirmation. Also notifies a family member if a dose is missed. Perfect for managing chronic conditions.

🏥

Telehealth Platform

Book doctor appointments, share health reports, do video consultations — all secured with encrypted health data and simple navigation.

💰

Pension & Finance Portal

Check balance, view transactions, get fraud alerts. No complex menus. Strong 2FA and scam detection built right in.

❤️

Family Connectivity App

Video calls, voice messages, photo sharing — designed so even a first-time smartphone user can connect with grandchildren in three taps.

Honestly, Why Does This Matter to Us?

We started Iyaan Technologies in Nakodar — a small city in Punjab. Most of our team's parents are right here. They use the same apps everyone else uses. They deal with the same scam calls. They feel the same confusion when something doesn't work.

That's not abstract to us. It's personal. And maybe that's why we care more than we probably should about making sure technology doesn't leave people behind — especially the generation that built everything for us.

— Honestly I wrote this paragraph three times. Not sure if it's too personal. Keeping it anyway.

We're not claiming we have all the answers. We're a growing team from Punjab, serving clients in India, Germany, Australia and the US. We make mistakes. We learn. But what we do commit to, genuinely, is building things that are safe, honest, and designed for the full range of people who will use them.

"Technology is not neutral. Every design choice is a choice about who belongs and who doesn't."

If you're an NGO, a hospital, a fintech startup, or just a family trying to figure out how to keep an elderly parent safer online — we'd love to talk. No pressure, no sales pitch. Just a conversation.

Let's Build Something That Actually Helps

Talk to us about mobile apps, web platforms, security audits, or elder-friendly technology. We're in Nakodar but we work everywhere.

📩 Get in Touch — info@iyaantechnologies.com

Or call us: +91-7986918199  |  iyaantechnologies.com